Instagram is one of the most widely used social media platforms, boasting over a billion monthly active users. The Instagram Stories feature, in particular, is a big hit among users for sharing real-time moments. However, glitches can interrupt this experience and can be quite frustrating. So, How to Fix Instagram Story Glitch? If you’ve been experiencing glitches with your Instagram Stories, you’re not alone. Here’s a guide to help you troubleshoot and Fix Instagram Story Glitches.
Typical Instagram Story Glitches:
Before we delve into the solutions to Fix Instagram Story Glitch, let’s identify the common problems you might encounter:
- Stories not uploading: Your video or photo gets stuck while uploading.
- Stories not loading: You can’t view other users’ Stories or even your own.
- Story feature not working: Filters, text, or stickers won’t load.
- Black screen: Only the audio plays while the screen remains black.
Basic Troubleshooting:
Check Your Internet Connection:
A stable internet connection is crucial for Stories to upload or load correctly. Make sure you’re connected to Wi-Fi or have a stable mobile data connection.
Restart Your App:
Close the Instagram app and open it again. Sometimes, a quick restart can fix minor glitches.
Update Instagram:
Outdated versions can be buggy. Ensure you have the latest version of Instagram by visiting your device’s app store.
Clear Cache and Data:
Cache and data could become corrupt, affecting the app’s functionality.
- Android: Settings > Apps > Instagram > Storage > Clear Cache/Clear Data
- iOS: Settings > General > iPhone Storage > Instagram > Delete App (Then re-install it)
Advanced Troubleshooting:
For Stories Not Uploading:
Check Image/Video Format: Instagram supports specific formats like JPEG and PNG for images and MP4 for videos. Ensure your files are in the supported formats.
Check Size Limits: Videos should be no longer than 60 seconds. If the video is too large, try trimming it.
For Stories Not Loading:
Check Date and Time Settings: A mismatch in date and time settings can sometimes cause issues. Make sure your device’s date and time are set to auto-update.
Try a Different Network: Switch between Wi-Fi and mobile data to check if the problem is with your network.
For Story Features Not Working:
Disable VPN or Proxy: Some features might not work when using a VPN or proxy. Disable these services and try again.
Re-login to Your Account: Sometimes, logging out and logging back into your Instagram account can refresh the session and fix some issues.
For Black Screen Issues:
Check for Software Conflicts: Other apps or settings might interfere with Instagram. Run Instagram in Safe Mode (Android) to check.
Check for OS Compatibility: Older Operating Systems might not support new features. Make sure your OS is up-to-date.
Last Resorts:
Reinstall Instagram:
If the glitches continue, uninstall and reinstall the Instagram app. This step can resolve any underlying issues but will also erase your personalized settings.
Contact Instagram Support:
If none of these solutions work, report the issue to Instagram. To do this:
- Go to your Profile.
- Tap on the hamburger menu (three lines) at the top right.
- Choose “Settings.”
- Scroll down and tap “Help,” then “Report a Problem.”
Follow the on-screen instructions to submit your issue. Customer support will guide you through additional troubleshooting steps or escalate the issue to technical teams if necessary.
Conclusion:
Instagram Story glitches can be annoying, but they’re often solvable with some quick troubleshooting steps. Always start with basic solutions like checking your internet connection and ensuring you have the latest app version. If these don’t resolve the problem, delve into advanced troubleshooting options related to the specific issue you’re facing. When all else fails, don’t hesitate to contact Instagram Support for assistance. By proactively addressing these glitches, you can get back to enjoying and sharing moments on Instagram Stories without any hiccups.